Thinking Global, Acting Local

Written by intern Terri Shih.

With the connectedness of today’s world, it seems as though cultures adapt to one standard: same technologies, same popular music, same fast food options. Globalization...

Posted by Hallie Borden on 10/14

Is My “Belief” That This is a Game Changer?

Several years ago I commented on the wisdom of subscription or continuity-based service providers utilizing loyalty programs in an attempt to reduce churn. My specific example was a power utility,...

Posted by jkeenan on 10/07

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